Programs

Note:

GENERAL REFUND POLICY:

Many programs are very popular and fill quickly, so quickly that we often have waiting lists for them. All requests for cancellations, refunds, or transfers must be made in writing via email to rec@southwindsor-ct.gov or in-person in our office located at the Parks and Recreation Facility. In order to allow us time to process your request and fill spots from the waitlist, all requests must be received by 4:30 pm on the Wednesday of the week prior to the start of the session. All refund requests are considered on a case-by-case basis and subject to the discretion of the Parks and Recreation Department, and as such, full and/or pro-rated refunds are not guaranteed.



WAIT LIST POLICY:

Parks and Recreation allows participants to add themselves to the waitlist of certain programs if they are closed or full. If a spot opens in the program, the participant in the first position on the waitlist will be sent an email notifying them of the opportunity to register. The participant must register using the link provided in the email within 24 hours of notification or they will forfeit their placement on the waitlist. A follow up phone call will be made prior to moving to the next participant as a reminder. The space will continue to be offered to the next participant on the waitlist until filled. For more information on our Refund or Wait list policy, please visit our Website.



If any participant has special accommodation requests or information helpful to the instructor, please contact the parks and recreation department at rec@southwindsor-ct.gov two weeks prior to the start of the program.