General Questions
Q: How do I register for a program?
A: Programs can be registered for online or in person.
Online Registration:
- Visit South Windsor Recreation Registration Portal
- Log into your account or create a new household account
- Browse available programs under the “Register” tab
- Select your program and complete checkout
In-Person Registration:
South Windsor Parks & Recreation
350 Foster Street
South Windsor, CT 06074
By Mail:
Mail completed registration forms and payment to our office address above.
By Fax:
Fax completed forms to: (860) 648-5048
⚠️ Please Note:
- Telephone registrations are not accepted
- Full payment is required at the time of registration
- Incomplete forms may delay processing
Want to learn to see a step by step guide on how best to register for our Summer Camps? Click the button below.
*Tip* Click the "Guide Me" button next to the first step to be led through the steps in real time!
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Want to learn to see a step by step guide on how best to register for our Preschool Classes? Click the button below.
*Tip* Click the "Guide Me" button next to the first step to be led through the steps in real time!
Q: What is the cancellation and refund policy?
A: Cancellation, refund, or transfer requests must be submitted by 4:30 PM on the Wednesday prior to the start of the program or session.
Requests may be submitted:
- By email: rec@southwindsor-ct.gov
- In person at the Parks & Recreation office
Please note:
- Requests made verbally cannot be processed
- Refund approvals are subject to department policies and review
- Some programs, including Preschool, Camp, 4th R, and Veterans Memorial Park, may have separate refund policies
For full policy details, visit: South Windsor Recreation Policies
Q: Do I need to be a South Windsor resident to participate?
A: Many programs are open to both residents and non-residents. Non-resident fees may apply depending on the program.
Q: What payment methods are accepted?
A: We accept:
- Credit/Debit Cards (Visa, Mastercard & Discover)
- Cash
- Checks (payable to Town of South Windsor)
Q: What is your refund policy?
A: Refund policies vary by program. Please review the program description carefully before registering.
For full policy details, visit: South Windsor Recreation Policies
Q: How can I stay updated on programs and events?
A: You can:
- Visit our website regularly
- Follow South Windsor Parks & Recreation on social media: Facebook or Instagram
- Subscribe to email updates
- View seasonal brochures online
Q: When can I find information about upcoming programs and events?
A: South Windsor Parks & Recreation publishes our seasonal "Parks & Recreation Magazine" twice each year:
- Mid March – Spring & Summer Programs
- Early August – Fall & Winter Programs
The magazine is mailed to most South Windsor households and is also available online.
You can also stay informed through:
- Our website: South Windsor Parks & Recreation
- Facebook: South Windsor Parks & Recreation Facebook
Q: Are parks open year-round?
A: Most South Windsor parks remain open year-round from sunrise to sunset unless otherwise posted.
Q: Are dogs allowed in parks?
A: Dogs are permitted in many park areas but must remain leashed unless inside designated dog park areas. Owners are responsible for cleanup.
Contact Information
📍 South Windsor Parks & Recreation
350 Foster Street
South Windsor, CT 06074
📞 (860) 648-6355
📧 rec@southwindsor-ct.gov
Athletics/Sport Questions
Q: How do I register for basketball?
A: Basketball registration is available online or in person through South Windsor Parks & Recreation.
Registration typically begins mid September. For more information or to register, visit: Jim Snow Youth Basketball
A: Basketball registration is available online or in person through South Windsor Parks & Recreation.
Registration typically begins mid September. For more information or to register, visit: Jim Snow Youth Basketball
Q: How do I know which division my child belongs in?
A: Divisions are based on the participant’s current grade level. Program descriptions list the appropriate grades for each division.
A: Divisions are based on the participant’s current grade level. Program descriptions list the appropriate grades for each division.
Q: Can my child move up to a higher division?
A: No. Participants must remain within their designated grade division to ensure fair and balanced competition.
A: No. Participants must remain within their designated grade division to ensure fair and balanced competition.
Q: Can I volunteer as a coach?
A: Yes! Volunteer coaches are always welcome and must complete:
-
A coaching application
-
Background check
-
Valid identification requirements
A: Yes! Volunteer coaches are always welcome and must complete:
- A coaching application
- Background check
- Valid identification requirements
Q: What if my child is on the waitlist?
A: We encourage families to remain on the waitlist. Additional teams may be added depending on:
-
Gym availability
-
Number of players
-
Available coaches
A: We encourage families to remain on the waitlist. Additional teams may be added depending on:
- Gym availability
- Number of players
- Available coaches
Q: Can I request specific teams or coaches?
A: Specific placements are not guaranteed, but requests noted during registration may be considered during team formation.
Q: Can my child participate in the recreation league if they are already playing on a school or travel team?
A: No. Due to limited roster availability, players who are already participating on a school or travel team are not eligible for the recreation league. This policy helps ensure opportunities remain available for participants who do not have access to another team experience.
Q: How do I sign my child up for local sports organizations?
A: In addition to Parks & Recreation programs, South Windsor is home to many independent youth organizations offering sports, arts, and enrichment opportunities.
Information for organizations such as:
- Little League
- Soccer
- Football
- Lacrosse
- Cheerleading
- Arts & enrichment groups
can often be found in our seasonal Parks & Recreation Magazine under:
- “For Your Information”
- “Sports Link”
Additional information may also be available on our website: South Windsor Parks & Recreation
Facility Questions
Q:What facilities are available to rent?
A: South Windsor Parks & Recreation offers several facilities for parties, gatherings, meetings, and events, including:
Seasonal Facilities
- Rotary Pavilion at Nevers Park Rotary Pavilion
- Rotary Pavilion II at Veterans Memorial Park
- Athletic fields and outdoor spaces
Year-Round Facilities
- Banquet Hall at the Parks & Recreation Facility (temporarily unavailable)
- Small party and meeting rooms
For rental availability, pricing, and reservation information:
📞 (860) 648-6355
📧 rec@southwindsor-ct.gov
🌐 Facility Information & Reservations
Camp Questions
Q: How do I register for Summer Camp?
A: Registering for Summer Camp is easy! Families can register online through our registration portal at:
South Windsor Recreation Registration Portal
We also offer a step-by-step Summer Camp Registration Guide to help walk you through the process.
Helpful Tip: Click the “Guide Me” button within the tutorial for real-time assistance while registering online.
Veteran's Memorial Park Questions
Q: Do I need to pay for parking?
A: No. Parking at Veterans Memorial Park is free. Please park only in designated parking areas.
Q: Do you offer season passes?
A: Yes! Family, individual, senior, and military/veteran passes are available for residents and non-residents.
For updated pricing and pass information, visit: Veterans Memorial Park Information
Q: Are swim lessons available?
A: Yes. Group, private and adaptive swim lessons are offered throughout the summer season for various age groups and skill levels. For lesson information. visit: Veterans Memorial Park Lessons
Q: What happens during bad weather?
A: For safety reasons, the facility closes for 30 minutes following thunder or lightning activity. Re-entry policies and weather-related procedures are managed by pool staff.
Swim lessons are rain or shine. In the event of bad weather cancellations, make up classes will be held on the 2nd friday of the session. If we are unable to provide a make-up class, a refund will be processed.
Q: Are flotation devices allowed?
A: Only U.S. Coast Guard-approved life jackets are permitted. Noodles and non-approved flotation devices are restricted except during designated events.
Q: What items are prohibited at VMP?
A: Prohibited items include:
- Grills
- Glass containers
- Water guns
- Hard sports balls
- Non-approved flotation devices
Documents
| Title | Category | Last Updated | Size (Kb) | |
|---|---|---|---|---|
| Refund Request Form | Cancellation | 11/30/2021 | 156 KB | |
|
Refund Request Form
Size (Kb): 156 KB Last Updated: 11/30/2021 Category: Cancellation |
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