Policies

Preschool Refund Policy
Requests for cancelations, withdrawals, or transfers received by the Wednesday prior to the start of the session will be eligible for a full refund. Requests for cancelations, withdrawals, or transfers received after the start of the session but prior to the halfway point of the session (four weeks in) will be evaluated on a case-by-case basis to receive a pro-rated refund. Requests for cancelations, withdrawals or transfers after the halfway point in the session (four weeks in) are not eligible for a refund. All requests must be submitted in writing to the Parks and Recreation Department via email, rec@southwindsor-ct.gov or in our office at the Wapping Parks and Recreation Facility, 91 Ayers Road. 

4th "R" Refund Policy
Requests for cancelations, withdrawals or transfers need to be submitted in writing to the Parks and Recreation Department (via email, rec@southwindsor-ct.gov or in our office at the Wapping Parks and Recreation Facility, 91 Ayers Road) by the 15th of the month prior to the month for which you are looking to make a change. (For example, if you would like to make a change for November, the request must be received by October 15th). Requests that are made within this timeframe will ensure that no charges are made for the upcoming month. Any requests received after the 15th of the month will be honored for the next full month. (For example, requests received on October 25 will be honored beginning in December).  

Bullying

Bullying  shall  include,  but  not  be  limited  to,  a  written,  verbal  or  electronic  communication  or physical act or gesture based on any differentiating characteristics, such as race, color, religion, ancestry, national origin, gender, sexual orientation, gender identity and expression, socioeconomic status, academic status, physical appearance, or mental, physical, developmental or sensory disability, or by association with an individual or group who has or is perceived to have one or more of such characteristics.  For purposes of this policy, "Cyberbullying" means any act of bullying through the use of the Internet, interactive and digital technologies, cellular mobile telephone or other mobile electronic devices or any electronic communications.

South Windsor Parks and Recreation takes bullying very seriously and has zero tolerance for exhibiting such behavior. As defined in the Town of South Windsor Board of Education policy, “bullying” means the repeated use by one or more participants of a written, verbal or electronic communication (such as cyber bullying) directed at or referring to another participant attending any South Windsor Parks and Recreation recreational programs, or a physical act or gesture by one or more participant repeatedly directed at another participant attending a recreational program through South Windsor Parks and Recreation, that:

·         Causes physical or emotional harm to any participant/patron or damage to any participants/patrons property whom is visiting or attending any Recreational Facility or program.

·         Places such participant/patron in reasonable fear of harm to themselves or of damage to their property.

·        Creates hostile environment for patrons of our parks or facilities

·        Infringes on the rights of such participant/patron; or

·        Substantially disrupts their participation or visitation to Recreational programs, town parks and facilities.

Each situation will be evaluated on a case by case basis and any subsequent follow up actions are at the discretion of the South Windsor Parks and Recreation Department.